Services
Reception
CONCIERGE SERVICES
Please call the reception if you need assistance in any of the following cases; we are more than happy to help: messages, sightseeing, ticket booking, programs, rent a car, rent a bike, transfer service, taxi booking, currency exchange, medical services.
EXPRESS CHECK-IN / CHECK-OUT
Check-in online 48h before your arrival. Our team will have carefully prepared for your arrival and your room key will be ready! Fast check-out; return your key without having to wait: Your check-out is complete. Your invoice will be sent by e-mail after departure. For detailed information please contact our colleagues at the reception.
DEPARTURE, LUGGAGE ROOM, PORTERAGE
Individual guests may use rooms until noon on the day of departure; groups may only have access to their rooms until 10 am on the day of departure. We offer luggage room all day long, porterage for request. Hotel does not take responsibility for not properly closed luggage.
OTHER SERVICES AVAILABLE AT THE RECEPTION
Daily change of bed linen (on request) / baby cot, extra pillow, extra duvet / wake-up service / daily change of towels (on request) / fax and photocopying facilities / adaptor (extra charge) / sewing kit toothbrush, comb, razor, shower cap, nail file, ear cleaning stick (on request) / shoe care, shoe scoop / umbrella (deposit required)
Food & Drinks
BREAKFAST
Ground floor
Opening hours: 6:30 – 10:00 am
BAR
It is located downstairs in the lobby.
Opening hours: 7:00 – 23:00
RESTAURANT
TRIBE Table Restaurant is located on the ground floor. We offer authentic cuisine with special wine and cocktail selection. Discover the taste of passion!
Opening hours: every day, 6:30 – 23:00
Our kitchen is open until 10:30 pm.
Grab & Go
At our 24-hour grab & go counter there’s a selection of snacks and drinks for you to pick up… even if you’re operating out of hours.
SNACK TIME
We are more than happy to serve our snack menu dishes in our TRIBE Table Restaurant from 3:00 pm to 6:00 pm.
TRIBE Business Lounge
Enjoy some snacks and drink during the day and join us for the Happy Hour after a long day at the city or work!
Accessible for ALL Loyalty Elite members.
You can find the Lounge on the Mezzanine level.
Opening hours: 10:00 – 19:00
Happy Hours: 16:00 – 18:00
Room
BEDS
Our Double bed rooms are equipped with 180 x 200 cm beds, our Twin bed rooms are equipped with 90 x 200 cm beds.
NON-SMOKING ROOM
All the guest-rooms are non-smoking. Smoking is allowed only next to the main entrance at the designated smoking areas. As we care of the convenience of the next guests staying in our hotel, in case of disrespect we will take the right to charge 100 Euros cleaning fee. Thank you for not smoking!
SAFEBOX
All rooms are equipped with safe deposit boxes free of charge, which can be operated with a personalized secure code. The hotel is not responsible for valuables left in your room.
INTERNET
Free WiFi system is available in the hotel rooms and in all public areas.
How to connect?
1. Choose network: IBIS&TRIBE
2. Enter your email address
3. Accept Terms & Conditions
4. Connect
AIR CONDITIONING
An individually controlled air-conditioning unit operates in every room.
LAUNDRY
The service is available at your disposal from Monday to Saturday, except holidays. You will get back your laundry on the same day till 7 pm if you hand it in till 9 am. Please call Reception for laundry bag and form.
ROOM CLEANING
Every day from 8:00 am until 4:00 pm. If the “Do not Disturb” sign is placed outside the door, our colleagues will not disturb you. You can indicate your separate cleaning request by placing the “Clean me” sign.
TV
Click the button below for the list of TV channels:
Other services
MEETING ROOMS
Our hotel offers 5 air-conditioned meeting rooms with natural light for your conferences. For further information, please contact the F&B manager.
IRONING
Our rooms are equipped with a steamer for your convenience. If you need information on how to use it please turn to the Reception.
SHOE SHINE MACHINE
Available on the ground floor.
PARKING
Our hotel provides payable parking facilities.
SHIPPING AND COURIER DELIVERY
Our colleagues at the reception are ready to assist you.
HEALTH
In case of medical problems, you can ask for medical help at the reception. Thermometer and sticking plaster can also be requested at the reception.
ELECTRICAL CONNECTION
220V / 50 Hz alternating voltage (AC) is available everywhere in the building. An adapter for other voltages can be requested at the reception. It is FORBIDDEN to operate cooking devices in the Rooms.
LOST AND FOUND
Ask about the items lost / found in our hotel at the reception!
FITNESS ROOM
Available 24/7. You can access it with your room key, for more info please contact the reception.
PAYMENT METHODS
In our hotel you can pay with cash (HUF, EUR), bank and credit card (VISA, AMEX, Maestro, Eurocard / MasterCard, JCB, Diners).
COMPLAINTS, COMMENTS
If you have a complaint about anything during your stay, please contact us at the reception.
Telephone manual
IN-HOUSE CALLS
Room to room calls: please dial the room number
EXTERNAL CALLS
Local call: 9 + phone number
Domestic call: 9 + 06 + city code + phone number
International call: 9 + 00 + country code + phone number
EMERGENCY NUMBERS
General emergency number: 112
Ambulance: 104
Fire service: 105
Police: 107
